I'm not sure you have heard this story or not, but in the travel world it's always amazing to me when things like this happen.
We have been telling our passengers for MONTHS now that their name needs to match exactly as it appears on their government issued photo ID, or they run the risk of being denied boarding. This rule is starting to be strictly enforced, as of August 2009.
So, in an attempt to heed to these warnings, we have been extremely careful in how we type the passengers name. I always tell people, when speaking over the phone, to grab their drivers license, and read it to me exactly. So if it's a middle initial, then we run the ticket with a middle initial. If their full middle name is spelled out, then we spell it out completely on their ticket.
In the case of Joan Rivers, the person that issues her ticket, apparently issued her ticket in the name of Joseph Rivers???? Not even close. So, we're thinking that the counter agent probably recognized her, and the security member probably recognized her as well, but when she got down to the gate, she was stopped. And what an ordeal it was.
Here is a You Tube link to the interview on the Larry King Live show.
http://www.youtube.com/watch?v=ZvDgCT7JlDQ
So from your friends here at Travel Leaders Suntime Travel, please make sure you are flying as the same name as your government issued photo ID, or risk being denied boarding.
Thanks!
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